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Short answer: Don’t! Just kidding :-)

Long answer:

I believe it is the same process as for other Microsoft Online Services – but I have never tried it. Hence please post a comment if you follow this successfully or not and I will amend.

From http://www.microsoft.com/online/help/en-us/mocp/, search for “cancel” and you get:

image

What I am not clear about is whether an Introductory Special is classed as a trial. Either way, the answer is to contact support and ask to cancel. I would suggest you are fully armed with details of your subscription which you can get from signing in to https://mocp.microsoftonline.com.

You can contact support via a online web form at https://mocp-support.custhelp.com/

Or

You can call them.

The details are again on the support page http://www.microsoft.com/online/help/en-us/mocp/ 

image

In the UK you can call 0800 731 8457 or (0) 20 3027 6039 Monday – Friday 09:00 – 17:00 GMT (UTC).

I hope that helps.

Posted on Wednesday, June 9, 2010 3:14 PM Q&A , Cloud Computing | Back to top


Comments on this post: Q&A: How do I cancel my Windows Azure Platform Introductory Special? (or any Subscription)

# re: Q&A: How do I cancel my Windows Azure Platform Introductory Special? (or any Subscription)
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I followed the steps above and successfully cancelled my Windows Azure Platform Introductory Special subscription.

It took me a few days, because I dealt with support online. It's probably quicker to phone.

Left by Matt McQueen on Jun 15, 2010 10:28 AM

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